Consumer AutoPlus™/ myAutoPlus Report

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myAutoPlus Report / Consumer AutoPlus™/ Consumer HITS

For over 35 years, CGI has been processing and storing the insurance policy and claims history data submitted by the Canadian Property and Casualty (P&C) industry. Consumers can request their insurance information from CGI by validating their identity.

IMMEDIATE ACCESS:

For immediate and free access to your automobile insurance and claims information, download the myAutoPlus app, available on iOS and Android, at myAutoPlus.ca

MAIL SERVICE (Estimated delivery 10 days via Canada Post)

You can also request to receive the same report through the mail by completing the Consumer AutoPlus™ Request Form

Send the completed form, either:

  • By email to: insurance.helpdesk@cgi.com, or
  • By mail to:
    CGI Technical Assistance Centre
    1350 René-Lévesque Blvd W, 15th floor
    Montreal, QC H3G 1T4

Consumer AutoPlus™ Report - Interpretation Guide

The Consumer HITS™ report provides personal property claims information for properties insured by you. It does not include claims from periods when the property was insured by others.

How to Request Your Report:

  1. Complete the Request Form
    Download and fill out the HITS™ Request Form. Only requests on this form will be processed.
  2. Include Proof of Residence
    Attach a copy of a current utility bill showing your name and address, along with your current property policy details.
  3. Submit the Form
    • Email: insurance.helpdesk@cgi.com, or
    • Mail:
      CGI Technical Assistance Centre
      1350 René-Lévesque Blvd W, 15th floor
      Montreal, QC H3G 1T4

Delivery: Your report will be mailed within 10 business days.

Consumer Reports

myAutoPlus application

Consumer AutoPlus™ Request Form

HITS™ Request Form

Application monAutoPlus

Formulaire de requete de rapport de conduite AutoPlus™

HITS™ Formulaire de demande

Consumer AutoPlus™ Report - Interpretation Guide

Note: CGI is not authorized to make changes the details on your reports. If you do not agree with the information on the Consumer report that CGI provides to you, please contact the Complaint Officer / Ombudsperson of the insurer that provided the information to CGI (the insurance company who you were insured with). A list of these individuals can be found on the Financial Services Regulatory Authority of Ontario website: http://licensingcomplaintofficers.fsco.gov.on.ca/ComplaintsOfficerListing/eng/leDefault.aspx.

You also have the right to contest or correct the information in a Consumer report under sections of the Consumer Reporting Act, or apply to the Registrar of the Ministry of Government and Consumer Services to direct CGI to make corrections and/or file a complaint.

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