Currently, customers must struggle through more than 50 fields and 100 clicks to complete a basic auto insurance quote. This does not even include the hassle of trying to remember the month and year they were licensed and other hard-to-remember details. It doesn’t have to be this way.
How much would customer satisfaction and conversion rates increase if customers could get an auto insurance quote in just two clicks?
CGI has developed a solution that allows
existing and potential policyholders to receive a multi-driver multi-vehicle
quote by simply taking a picture or entering a driver's license number. The
solution will be available via website, mobile app and API soon and in the future, kiosk, email and SMS channels could all be possible.